March 16, 2018 msuproductions
Note: This page was last updated in February 2019 and is intended only for members of the Institute for Nonprofit News (INN), the Local Independent Online News Publishers (LION), the Detroit Journalism Cooperative and NJ News Commons organizations under a Knight Foundation-supported program to enhance the social media skills of small, independent and nonprofit news organizations. The program is being coordinated by the Center for Cooperative Media at Montclair State University.

In mid-2017, the Center for Cooperative Media launched a project funded by Knight Foundation that aimed to help small, local, independent and nonprofit news organizations better utilize social media to grow audience and revenue.

The project was coordinated in partnership with the Institute for Nonprofit News and the Local Independent Online News Publishers organizations, as well as the Detroit Journalism Cooperative and the NJ News Commons. We began working closely with Facebook first through the Facebook Journalism Project.

Below is a list of links to basic tools and channels you should know about as it relates to Facebook and Google, as well as resources you have access to as part of this project. 

Training opportunities

1. Audience Development, Facebook, Google, Newsletter and Analytics Fundamentals programs

In late 2017, we launched a project we called the Facebook Fundamentals desk. You can read more about it here. The program paired news orgs with consultants for one-on-one sessions focusing on basics for Facebook. In 2018, we’ve expanded the program to include more of a wider audience development fundamentals focus, as well as webinars specifically for Facebook and Google. Below are sessions available to INN, LION, DJC and NJNC members:

  • Audience Development Fundamentals: This program offers one-on-one sessions (up to three hours each) in which consultant Ned Berke will walk through some of the basics you should consider when it comes to your overall audience strategy. (Note, we don’t have any more of these sessions scheduled currently; if you are interested in this, let Stefanie Murray know at murrayst@montclair.edu)
  • Facebook Fundamentals: This program offers small-group webinars with a focus on Facebook.
  • Google Fundamentals: This program offers small-group webinars with a focus on Google and search.
  • Newsletter Fundamentals: This program offers small-group webinars with a focus on growing newsletter subscriber lists.
  • Analytics Fundamentals: This program offers small-group webinars with a focus on Google Analytics and segmenting your audience to put an emphasis on loyal readers.
2. Social media marketing: How to use Facebook, Instagram and YouTube’s ads and marketing platforms

We worked with Toya Wilson-Smith on an intensive series of training webinars designed to help you better leverage social media marketing platforms to grow your audience, email lists and revenue. We offered a basic webinar for those just getting started, an intermediate webinar, and an advanced session, as well as open office hours and one-on-one coaching opportunities. We held our first round of training sessions in April and May 2018, and followed that up with additional training in November ahead of NewsMatch. The full documentation from that training is linked below under the “resources” section. More sessions will be planned for 2019 as interest arises; contact Stefanie Murray at murrayst@montclair.edu.

3. Verification

Verification is one of the most common questions we get as part of this project. We hosted a series of webinars to help you with this topic. You can also visit this tip sheet for more information.

4. Instant Articles, AMP and Apple News

As part of this project, we’re able to offer help from a developer for organizations who want to test Facebook’s Instant Articles, Google’s AMP or Apple News. Most of our work so far as been focused on Instant Articles and AMP. Visit this page to read more about what they offer, as well as the pros and cons of each. If you are interested in help, please contact Stefanie Murray at murrayst@montclair.edu.

5. One-on-one consulting

As part of this program, the Center for Cooperative Media has secured consultants who are available to work directly with INN, LION, DJC and NJNC organizations on audience development strategy relating to social platforms.

This program will pay for a limited number of hours of individual coaching for you with one of the consultants; hourly maximums vary by consultant. The consultants are listed below.

The consultants include:

  • Susy Schultz, president of Public Narrative. Susy specializes in teaching new ways to engage the community in journalism and journalism with the community, especially using social platforms.
  • David Beard, an independent consultant. Dave’s areas of expertise are growing audience for newsletters, developing alternate revenue streams, partnerships and overall content strategy.
  • Ned Berke is an audience development strategist. He currently works with publications both global and local to innovate audience-driven business models in his roles at the Tow-Knight Center and the Center for Cooperative Media.
  • Toya Wilson-Smith is the co-founder of NexGeneration Digital Marketing Agency, Inc. and developed Simply Social Marketing Academy, a social media marketing educational company to assist local business owners to leverage the internet to increase their brand awareness. With a background in corporate sales and a M.B.A. in marketing, Toya is known for her ability to simplify complex and fast changing technology topics to people of all ages and with various backgrounds.
  • Martin Halo has taught at Montclair State University’s School of Communication and Media since 2013. He specializes in digital media and content creation, including film and web. Martin also heads a creative agency, Percy Cole Media, which develops websites for small business and touring musicians based in New York, Nashville, San Francisco and Los Angeles.
  • Ashley Catherine Woods is the founder of Detour, a newsletter startup delivering curated news, events and original content to a beta audience of 2,500 Metro Detroit readers. She helps news organizations and brands create audience-focused revenue and publishing strategies.  Ashley is a member of The Information accelerator for media startups, a 2018 visiting Nieman fellow at Harvard University, and a 2019 Marshall Memorial Fellow. She previously led consumer experience and digital strategy at the Detroit Free Press and was the editor of Huffington Post’s Detroit bureau.
  • To request a consulting session, please contact Stefanie Murray at murrayst@montclair.edu.
6. Twitter Training for Journalists

Twitter hosted a round of training for journalists in fall 2018, the first it had offered in a long time. More details are below. These webinars were open to any journalist.  Replays are available below, and the password for all of them is midtermwebinars.

Resources we’ve compiled for you

The following links have been compiled as part of this project and will continue to be updated as we add more resources. If we’re missing a link you think should be added here, email Stefanie Murray at murrayst@montclair.edu.

Articles we’ve written and documentation we’ve collected as part of this project include:

Articles:

Documentation:

Social media marketing documentation
Below you will find resources compiled from Toya Wilson-Smith’s basic, intermediate and advanced social media marketing webinars:

Important info to know on Facebook

Facebook communication channels — journalists

  • The official Media Partner Support Portal. Access to this  portal requires approval; if you don’t have access yet, we can get you signed up. Read this first before applying for access, then read this and if you’re a member of INN, LION, the DJC or NJNC, email Stefanie Murray at murrayst@montclair.edu to request access.

Facebook communication channels — general business

Advertising on Facebook

Tools, training and other materials

Nonprofits on Facebook

Links you should review regarding Nonprofits on Facebook:

  • First, you should be sure that one of the categories that your Facebook Page is set up as is “nonprofit” so you can be easily found when people search, and so you can register as a nonprofit on Facebook. Note that your page can have up to three different categories.

If you have any questions, let us know! Email Stefanie Murray at murrayst@montclair.edu.

About the Center for Cooperative Media: The Center is a grant-funded program of the School of Communication and Media at Montclair State University. The Center is supported with funding from the John S. and James L. Knight Foundation, the Geraldine R. Dodge Foundation and Democracy Fund. Its mission is to grow and strengthen local journalism, and in doing so serve New Jersey residents. For more information, visit CenterforCooperativeMedia.org.

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